The JobAccess Advisers are a team of friendly and dedicated professionals who provide free, confidential and expert advice on the employment of people with disability.
The team is made up of Customer Service Advisers along with Professional Advisers with background qualifications including Occupational Therapy, Physiotherapy, Psychology and Exercise Physiology.
Contact us
For confidential expert advice on matters relating to the employment of people with disability, contact the JobAccess Advisers free of charge.
- Free call: 1800 464 800
- TTY: 1800 464 800
- Fax: 08 9388 7799
- Online: Online Enquiry Form
- Post: PO Box 510, Subiaco, WA 6904
Hours of operation
The JobAccess Advisers are available across Australia from Monday to Friday, 9 am to 7 pm Australian Eastern Standard time and Eastern Daylight Saving Time as applicable, except for Australian national public holidays.
Who can use JobAccess?
JobAccess is a free service for all Australians:
- employers and managers
- job seekers and workers with disability
- co-workers, family members or carers of people with disability
- Australian Government employment service providers and private recruitment firms.
Who are the JobAccess Advisers?
One of Australia’s major disability employment organisations, WorkFocus Australia, has provided the JobAccess telephone and online advice service since 2006. This service includes a variety of qualified health professionals and trained customer service advisers on-hand and available to assist.
WorkFocus Australia has more than 20 years experience in delivering employment programs to participants with disability, injury or health conditions. It promotes the business case for disability employment and assists employers to identify and manage complex barriers to sustainable employment faced by people with disability / mental health conditions.
Since 2006, the JobAccess team has :
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assisted with over 65,000 enquiries in relation to disability employment
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processed 7,000 applications relating to Workplace Modifications and Auslan funding
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liaised with over 4,500 individuals with disability
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responded to over 4,500 employer enquiries
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