Writing, reporting and documenting involves the recording and documentation of information through writing or other means. Writing can be a large part of most jobs and can be challenging for people who have difficulties with fine hand use such as holding a pen. Such restrictions may be the result of conditions such as occupational overuse injuries, carpal tunnel syndrome, upper limb amputation, quadriplegia, head trauma such as acquired brain injury or stroke or neuromuscular diseases like multiple sclerosis.
Workplace solutions and adjustments
There are a variety of aids and supports available in the workplace to support people who have writing difficulties.
For workers who prefer to use a writing implement to record information, but have difficulty doing so, the following solutions are available:
Other on the job strategies to assist persons with writing, recording and documenting difficulties include assessing the type of pens used. If an individual experiences difficulty or pain when holding a standard pen, consider using a felt tipped pen that requires less pressure. Pens are also now widely available in a range of widths from office supplies stores, and if fine grips are difficult, a wider pen may prove beneficial.
For workers who record information via typing, but have difficulty doing so, the following products may be of use:
For workers who are unable or have difficulty using a pen or keyboard to record information, the following products may be of assistance:
For those that experience difficulty taking handwritten notes, portable electronic note taking devices and personal digital assistants can be investigated:
Scribes write or type information that is communicated to them by another person. A scribe does not interpret information or perform essential job functions:
References
Independent Living Centres Australia 2007, Product Review, Independent Living Centres Australia, Canberra, viewed 12 March 2010, <www.ilcaustralia.org.au>.