Written expression is the ability to write down information and ideas (using sentences, correct grammar and spelling) such that the intent of the author is clear and can be understood by others. It is a complex process that involves organisation, structuring sentences, correct grammar and correct spelling.
The ability to effectively convey ideas and information in written form is a necessary requirement in many workplaces across all industries, especially those which are office based. This task can be particularly difficult for those with a specific learning disability, an intellectual disability or other cognitive impairment.
Workplace solutions and adjustments
Examples of written expression relevant to the workplace include the production of; instructions, reports, procedure manuals, formal correspondence and emails. It can be very stressful for workers who have difficulty expressing themselves in writing which can have ramifications in the workplace regarding job performance and continued employment. There are a range of training options, services and aids that can support people who may experience difficulty in this area.
On the job strategies:
Co-worker editing and proofreading has proven to be an effective means of improving a worker’s written expression skills.
Training and skill development:
Relevant training courses via a Registered Training Organisation (RTO) may assist with the development of written expression skills. Part time study can often be undertaken outside of work hours, or study leave may also be possible:
The Department of Education, Employment, and Workplace Relations provides funding for eligible employees to take part in a program known as the Workplace English Language and Literacy Program, also known as the WELL program. It provides funding to organisations to assist employees with their English language, literacy and numeracy skills to enable them to meet their current and future employment and training needs, the below link will open in a new window.
Alternatively, computer programs specifically designed to assist in writing skill development may be more suitable since many computer programs allow the learner to progress at their own pace. They also provide immediate feedback, so that the learner does not continue to practice the wrong skills. Computer programs designed to develop written expression skills can assist with spelling and grammar, brainstorming ideas, organising thoughts and developing an outline of the text to be composed.
The Reading Writing Hotline can provide you with information on reading and writing classes for adults in your local area and literacy in the workplace. Call the hotline on 1300 6555 06 or visit their web site, see the Related Links section at the top of the page.
Products
There is a range of computer software available to assist with written expression tasks when using a word processor. Other aids include the use of manual dictionaries and thesauruses.
Services available
Other supports such as job coaches or skills trainers (a service often provided by Australian Government employment service providers) and mentors in the workplace, can assist people with a cognitive impairment regarding the development of written expression relevant for the workplace.
References
Access Centre 2007, Computer-Assisted Instruction and Writing, Access Centre, Washington, viewed 11 May 2007, http://www.k8accesscenter.org/training_resources/computeraided_writing.asp
Dyslexia SPELD Foundation 2008, Literacy and Clinical Services: Written expression for older students and adults, Dyslexia SPELD Foundation, Western Australia, viewed 10 March 2010, http://www.dyslexia-speld.com/LearningtoRead/TeachingWrittenExpressionforAdultsetc/tabid/151/language/en-AU/Default.aspx