As a service provider you have certain obligations to the job seekers and workers that you assist and support. When providing services to people with disability, you must comply with all relevant statutes, regulations, by-laws and requirements of any commonwealth, state, territory or local authority.
Links to specific help
Accessibility
Step by step guide on creating accessible premises and ensuring accessible services.
Disclosure of disability
Your role in informing job seekers and workers of their rights and obligations in telling employers information about their disability.
Discrimination
An overview of the Disability Discrimination Act which protects people with disability from discrimination.
Duty of care
A general overview of duty of care together with information on some of the areas where you may encounter duty of care.
Guide to legislation
Service providers should be aware of the legislative framework for the provision of services for people with disability.
Privacy
An overview of the Privacy Act and your obligations in protecting the privacy of job seeker’s personal information.
Quality and accountability
As an Australian Government employment service providers you must provide a high level of service to job seekers and employees with disability. This section contains information on the Disability Service Standards, Employment and Related Services Code of Practice and Service Guarantee.
Safety
Health and safety in the workplace is about preventing work-related injury and disease, and designing an environment that promotes wellbeing for everyone at work.