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JobAccess Advisers

JobAccess is a free service providing help and workplace solutions for the employment of people with disability.

Having trouble navigating the maze of services and assistance available for the employment of people with disability? Do you want to find all the information you need in one place, or better yet, call someone to give you the right advice when you need it?

The JobAccess Advisers can answer your questions or refer you on to other experts.  They also facilitate applications for the Employment Assistance Fund on behalf of the Australian Government.

Contact a JobAccess Adviser on 1800 464 800 or online:

Who are the JobAccess Advisers?

The JobAccess Advisers are a team of friendly and dedicated professionals who provide free, confidential and expert advice on the employment of people with disability.  The team is made up of Customer Service Advisers along with Professional Advisers with backgrounds and qualifications including Occupational Therapy, Physiotherapy, Psychology and Exercise Physiology.

Contact the JobAccess Advisers 

For confidential expert advice on matters relating to the employment of people with disability, contact the JobAccess Advisers free of charge.

  • Free call:     1800 464 800
  • TTY:           1800 464 800
  • Fax:            08 9388 7799
  • Online:        Online Enquiry Form
  • Post:           PO Box 510, Subiaco, WA 6904

Hours of operation

The JobAccess Advisers are available across Australia from Monday to Friday, 9 am to 7 pm Australian Eastern Standard time and Eastern Daylight Saving Time as applicable, except for Australian national public holidays. 

Who can use JobAccess?

JobAccess is a free service for all Australians:

  • employers and managers
  • job seekers and workers with disability
  • co-workers, family members or carers of people with disability
  • Australian Government employment service providers and private recruitment firms. 

Who are the JobAccess Advisers?

One of Australia’s major disability employment organisations, WorkFocus Australia, has provided the JobAccess telephone and online advice service since 2006.  This service includes a variety of qualified health professionals and trained customer service advisers on hand and available to assist.

WorkFocus has more than 20 years experience delivering employment programs to participants with disability, injury or health conditions.  It promotes the business case for disability employment and assists employers to identify and manage the complex barriers to durable employment faced by people with disability / mental health conditions.

Since 2006, the JobAccess team has:

  • assisted with over 65,000 enquiries in relation to disability employment
  • processed 7,000 applications relating to Workplace Modifications and Auslan funding
  • liaised with over 4,500 individuals with disability
  • responded to over 4,500 employer enquiries


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