DES Quality Guidelines V 2.0 now available on the Department of Social Service’s website
3 December 2024The Disability Employment Services (DES) Quality Guidelines form part of the new DES Performance Framework which commenced 1 July 2024. The Performance Framework is used to monitor and measure the performance of providers. To read more about the framework visit the Department of Social Services website.
Updates have been made to Section 3: Quality Assessment Process of the DES Quality Guidelines to reflect the release of Quality ratings with the DES Performance Framework and changes in the methodology for determining Overall Quality ratings.
The DES Quality Guidelines have also been reviewed and updated for accessibility after being temporarily removed from the Department of Social Service’s website.
Key accessibility updates include general formatting changes, such as to the assessment tables, and testing document usability for screen reader software.
Read the updated accessible version of the DES Quality Guidelines, V 2.0.
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