New Disability Employment Services Quality Guidelines and updated DES Quality Framework now available

In July 2023, the Australian Government announced a new Disability Employment Services Quality Framework. The Framework is designed to ensure the delivery of high quality, tailored services for people with disability. It will ensure providers are listening and responding to the needs of individuals and employers to drive meaningful and sustained quality improvement.

Following the release of the Framework the Department has continued to consult with providers, peaks, and disability representative organisations to inform and support implementation and development. The Framework has been updated to support this development.

DES Quality Guidelines are available to complement the Framework. The Guidelines formalise the rating approach and frequency to inform provider quality assessments.

An Easy Read version of the Framework will be available early 2024.

Last updated: 8 February 2024 - 12:45pm