Service Guarantee of service providers

Providers of Inclusive Employment Australia and National Panel of Assessors (NPA) funded by the Australian Government have service guarantees they must meet.

Service Guarantee for Inclusive Employment Australia

The Services Guarantee sets out the minimum services that participants can expect to receive from their Inclusive Employment Australia provider.

Read the Service Guarantee for more information.

Service Guarantee for NPA

Organisations that carry out NPA assessments commit to following the Disability Employment NPA Service Guarantee. The guarantee sets out the principles and standards for assessment services. It also outlines the services clients can expect to receive.