How Ongoing Support (Work Assist) can help
Ongoing Support (Work Assist) is available to employees with disability, injury or a health condition who need support to maintain their job or are having difficulty performing the essential functions of a job due to the impact of their disability, injury or health condition.
An Inclusive Employment Australia provider will work with you and your employer to provide support to keep your job.
Employers are also supported by Inclusive Employment Australia providers to keep you working so they don’t lose a valuable team member.
How do you get help?
You will need to talk to and register directly with an Inclusive Employment Australia provider. At the first interview they will talk about your circumstances, your Employment situation and any support needs you may have.
If the provider considers that you need Ongoing Support (Work Assist) to maintain your job, they will seek your agreement to receive Ongoing Support (Work Assist) and ask you to attend an Ongoing Support Assessment. The assessment determines the level of assistance you need to help maintain your employment.
What help can you get?
Ongoing Support (Work Assist) help can include:
- face-to-face support, such as meeting in person for appointments
- advice about redesigning a job, for example changing or swapping tasks
- managing workplace changes
- referrals to health support services, such as physiotherapy, occupational therapy, pain management or counselling.
It is your choice if you want to talk to people at work about your disability. For more information visit talking about your disability at work.
Who is eligible?
To get Work Assist, you need to:
- be currently employed
- have a disability, injury or health condition (this will be confirmed by the Inclusive Employment Australia provider)
- be working at an average of at least 8 or more hours per week
- have been working in that job over a consecutive period of at least 12 weeks, or there is an expectation that the job will last for at least 12 weeks
- be assessed by the Inclusive Employment Australia provider as needing Ongoing Support (Work Assist) to keep the job
- be assessed by the Inclusive Employment Australia provider to show you are having difficulty doing your job
- be at least 14 years old but have not reached the Age Pension age
- be an Australian resident or eligible visa holder.
How to apply for Work Assist
Contact an Inclusive Employment Australia to apply for Ongoing Support (Work Assist) services. Find an Inclusive Employment Australia provider near you.
For more information call a JobAccess Adviser on 1800 464 800 or fill out our online enquiry form.
Useful Downloads
Share
