How Work Assist can help
Work Assist provides free help to people with disability, illness or health condition to keep their job.
A Disability Employment Services (DES) provider will work with you and your employer to provide support to keep your job.
Employers are supported by DES providers to keep you working so they don’t lose a valuable team member.
What help can you get?
Work Assist help can include:
- face-to-face support, such as meeting in person for appointments
- a full workplace assessment to work out what support the employee with disability needs
- advice about redesigning a job, for example changing or swapping tasks
- workplace changes or special equipment
- referrals to health support services, such as physiotherapy, occupational therapy, pain management or counselling.
It is your choice if you want to talk to your people at work about your disability. For more information visit talking about your disability at work.
Who is eligible?
To get Work Assist, you need to:
- be currently employed
- have been working in the job for at least 8 hours a week on average for 13 weeks
- be assessed by the DES provider to show you are having difficulty doing your job
- be at least 14 years old but have not reached the Age Pension age
- be an Australian resident. Employees who have a Temporary Protection visa, Safe Haven Enterprise visa or Resolution of Status visa can access support from DES-Employment Support Services.
How to apply for Work Assist
Contact a DES provider to apply for Work Assist services. Go to Find a Disability Employment Services provider to search for a provider near you.
For more information call a JobAccess Adviser on 1800 464 800 or fill out our online enquiry form.
You can read the Work Assist Guidelines on the Department of Social Services website.
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