Jobsupport ST LEONARDS

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Connections for Quality gives you information to help you choose the right provider for your needs. The sections on this page are the Service Quality Indicators. They tell you more about this provider and their services.

Our job seekers

Jobsupport is a specialist Disability Employment Service - Employment Support Service (ESS) for people with a moderate intellectual disability  (WAIS IQ less than or equal to 60). Applicants referred to Jobsupport’s DES service should have a moderate intellectual disability requiring careful job matching, intensive one to one on the job training for several weeks and a high level of long term support to secure and maintain employment.

Jobsupport has the highest job placement and job retention rate in Australia for job seekers with intellectual disability.

Jobsupport:

• Locates a job that matches the clients job preference
• Carefully analyses the job to ensure success
• Provides public transport training
• Provides one-to-one on-site training to develop work skills to the standard agreed with the employer.
• Provides indefinite follow-up support to ensure continued success
• Targets only award or productivity based wages.

Jobsupport offices are all located with easy access to public transport.

Our employers

Jobsupport seeks employment for individuals based on their preferences interests and abilities. Many of the jobs that Jobsupport clients have are customised positions designed to meet both their needs and the needs of the employer. Typical employer needs that are addressed include:

• Reducing staff turnover
• Releasing skilled staff underutilised on routine work
• Reducing task avoidance/backlogs

54% of our new job placements are with employers returning to use Jobsupport’s quality service and ongoing support.

FOR OVER 30 YEARS JOBSUPPORT HAS SUCCESSFULLY PLACED EMPLOYEES IN: ·

Fast Food, Restaurants and Kitchens · Supermarkets & Retail Stores · Offices & Mail Rooms · Hotels & Motels · Manufacturing Companies · Packaging Companies · Warehouses · Parks & Gardens · Hospitals & Health Care · Clubs

JOBSUPPORT PROVIDES THE TRAINING AND SUPPORT TO ENSURE SUCCESS 

• Free recruitment, jobmatching job analysis and training as well as free on-going support to employers
• Working with employers to identify and analyse tasks suitable for a person with an intellectual disability
• One-to-one onsite training to maximise results
• Jobsupport can assist in obtaining any available government subsidies
• A productivity-based Supported Wage can be arranged if an employee is working accurately but below the usual work rate ·
• Jobsupport’s follow-up service monitor’s the employee’s performance to ensure standards are maintained
• Additional training is provided at no cost to adapt to workplace changes and/or growth within a position
• Independently supervised research shows a very high level of employer satisfaction with Jobsupport’s training and ongoing support
• Jobsupport’s OHS management system is certified to AS/NZS4801:2001.

Our networks

As Jobsupport provides ongoing onsite support to clients and employers it has established strong links with its network of existing employers. Many of the jobs secured for Jobsupport clients come from employers who have had previous experience with the Jobsupport service. Since 1986, we have been working closely with the schools and transition teachers in the areas serviced by Jobsupport to assist school leavers to transition from school to open employment. Jobsupport has established links with other service providers, professionals such as psychologists and occupational therapists, and organisations such as Inclusion Australia; National Disability Services (NDS) and Disability Employment Australia (DEA). Jobsupport has also been involved in continuous improvement and professional development projects with Virginia Commonwealth University and the University of Sydney. For example, the Jobsupport staff training programme includes courses developed in collaboration with, and offered through the University of Sydney.

Our performance

Every Jobsupport contract and site received a 5 star rating in the latest Star Ratings. Jobsupport is the only service in
Australia who achieved 5 stars for all services March 2018 and have consistently achieved 5 stars since March 2014. Jobsupport currently supports over 750 people in open employment jobs across the Sydney metropolitan and northern Melbourne and Brisbane regions.  The average job tenure for a  client placed by Jobsupport  is 7.4 years. Jobsupport clients work an average of 20 hours per week.

Jobsupport has the highest job placement and job retention rates for job seekers with intellectual disability in Australia

Some of Jobsupport’s other achievements over the years include: 

• Winning a National Safety Council award to demonstrate the safety of workers with an intellectual disability ·
• Being one of the first open employment services to achieve Quality Management Systems (ISO9001), Disability Services Standards and OHS (AS/NZS4801) accreditation
• Developing training materials that were distributed throughout Australia by the Commonwealth Government as an example of good practice to assist other organisations to replicate the service.
• Training courses developed through an Innovation Fund technical assistance project are now available through Virginia Commonwealth University 
• Initiating a staff training course in conjunction with the University of Sydney.

About us

Jobsupport’s mission is to place, train and maintain as many people with a moderate intellectual disability as possible into quality jobs in the regular workforce that meet both their employment needs and the needs of the employer. Jobsupport delivers sustained performance: Jobsupport was established in 1986. Today we support over 750 people with an intellectual disability in jobs across the Sydney metropolitan and northern Melbourne and Brisbane regions. Jobsupport delivers its mission through two programmes:

1. Jobsupport’s Open Employment service Disability Employment Services - Employment Support Service placing people with an intellectual disability into paid jobs in the regular workforce.  

2. Jobsupport’s Transition programme is an NDIS-funded School Leaver Employment Supports (SLES) service which gives school leavers with an intellectual disability extra help before they attempt paid employment, by providing them with successful work experience and by addressing issues that are preventing their acceptance by an open employment service.

Jobsupport undertakes a thorough and quality-tested process to match someone with an intellectual disability to a job that is right for him or her. As we say in our Mission the job must meet the needs of employee and employer. They are not interested in wasting time on something that will not work, and neither are we.