Connections for Quality gives you information to help you choose the right provider for your needs. The sections on this page are the Service Quality Indicators. They tell you more about this provider and their services.
Our job seekers
At Hunter LabourForce Solutions we work with jobseekers that have a disability or barrier to employment. We also specialise in working with people with mental health conditions or a mental illness.
Compared to the average DES provider, we place about 40% more people into employment. Not only do we place more people into jobs, compared to the national average, about 45% more of our clients are still in their job after 6 months!
If you choose us, we will:
· Assign you a dedicated, qualified staff member that will work with you to meet your individual needs
· Help you to address any barriers or health issues by connecting you with appropriate services such as: GPs, specialists, Mental Health services, Support Groups, training providers etc
· Work with you to set a job goal
· Work with you to develop a professional resume
· Assist you to write cover letters and apply for jobs
· Refer you to our marketing team, who will market you to employers that have the positions that meet your goal
· Support you once you get a job, with regular face-to-face contact and on the job support for as long as necessary
· Hunter LabourForce Solutions employs specialist on-going support staff to provide assistive equipment and workplace modifications as required.
· Negotiate with employers to ensure that you are paid the right amount and have the same entitlements as other workers
Our offices are open 8.30am-4.30pm Monday to Friday, and you are welcome to attend any time and look for jobs. We have computers with Internet access, telephones and Fax facilities that you can use to do your own jobseeking, and our friendly staff are available to assist you to do this.
Our employers
In the last 12 months, we have worked with over 200 local employers to fill their labour needs.
Our employers range from the smallest boutique wineries, to large manufacturers and retailers.
We have relationships with hundreds of local employers; many of these employers are industry leaders in various areas including:
· Retail
· Construction
· Manufacturing
· Hospitality
· Warehousing and Logistics
· Wine Making
· Motor Industry
· Community and Health Services
We have a ’top 100’ local employer list that regularly approach us to help them fill their labour needs. Anyone who has ever employed a staff member knows how time consuming it can be to advertise a position, wade through the reams of resumes, shortlist suitable applicants, interview, carry out reference checks and choose a candidate. The good news is that we take care of most of this for you, and OUR SERVICE IS AT NO COST. In fact, we can usually offer wage subsidies.
We are able to meet your labour needs very quickly and effectively. In fact, although it is not ideal, we have on several occasions been able to supply an employer with a staff member within 24 hours!
SERVICES OFFERED TO EMPLOYERS
· Job and Access Audit
· Candidate Identification and Job Matching
· Workplace Modification Subsidies
· Wage Subsidies
· On -The-Job Support and Back Up for as long as necessary
· Co-Worker Training
EMPLOYER SATISFACTION
Employers rated Hunter LabourForce Solutions very highly overall. Employers rated HLHS higher than 90% in the following areas: Initial Approach and Explanation of HLFS services, the quality of on the job support and training, level of contact and responsiveness, and suitability of candidates.
Give us a call today on 4934 3144 (Maitland) or 4991 6333 (Cessnock).
Our networks
Hunter LabourForce Solutions is part of The Mai-Wel Group, which has been operating as a successful not-for-profit organisation in the Hunter for the last 52 years.
We have excellent connections in the local community and with local business, especially in Maitland and Cessnock. Mai-Wel staff are Board Members on both the Maitland and Cessnock Chambers of Commerce. Our managers are represented on local joint Government/Community Committees, including the Cessnock Learning Options Committee and Maitland Alternative Learning Committee. Hunter LabourForce Solutions are members of local Business Networking International (BNI) groups at Maitland and Cessnock. We attend regular Networking meetings with local business, schools, Rotary, community providers and Centrelink.
Hunter LabourForce Solutions has existing relationships with TAFE NSW, and a range of other local Registered Training Organisations that can help you to meet your vocational training needs.We are also active members of the Business Professional Women’s Group in Cessnock and Women in Business Connect Maitland.
We have qualified Psychologists who work from our office and we have a Co-Location program with NSW Hunter New England Mental Health and VETE at Maitland where our staff work in partnership with Mental Health Team on site to assist jobseekers with a mental illness.
Hunter LabourForce Solutions has established service agreements with a range of services that ensure we have collaborative serving arrangements for clients including:
· Allied Health Professionals
· Mental Health Professionals
· Drug and Alcohol Services
· Disability Support Services
· Youth Services
· Housing Providers
· Indigenous Services
· Multicultural Services
· Schools from all three sectors
· Training Providers
· Legal Support Services
Our performance
Compared to the average DES provider, we place about 40% more people into jobs.
Not only do we place more people into jobs, compared to the national average for providers of our type:
· About 42% more of our clients are still in their job after 3 months
· About 45% more of our clients are still in their job after 6 months
Providers like Hunter LabourForce Solutions receive bonus performance points when we successfully put jobseekers through a recognised qualification, then directly place them into a job related to that training, or into an Apprenticeship or Traineeship. Hunter LabourForce Solutions are currently performing 102% better in this performance measure than the national average!
Hunter LabourForce Solutions partners with 12 local schools to deliver transition from school to employment pathways for young people with a disability.
This success is not ours, it is our jobseekers’ success and it means that if you choose us as your provider, there is a high chance that you will achieve similar success!!
About us
At Hunter LabourForce Solutions we are very proud of our performance ... but ultimately our jobseekers and employers are the winners!
We pride ourselves on our customer focus; we get a real kick out of celebrating your achievements with you. Nothing has quite as much potential to make a difference in a person’s life than getting a job!
Check out the Performance tab, to see how our performance rates compared to other providers.
We are dedicated to bridging the gap in workplace participation between those with and without a disability. We do this ‘one job at a time’.
‘One job at a time’, we show jobseekers that they really do have it within themselves to stretch for and reach their goals. We believe in our jobseekers, and we show them real strategies that help them to find strength within themselves and believe that they can reach their goals.
‘One job at a time’, we demonstrate to employers that just because someone has a disability or barrier, it doesn’t mean that they are any less capable than the next person. ‘One job at a time’ we give employers a positive experience to associate with disability, and in doing so we contribute to changing perceptions, and breaking down some of the myths associated with employing people with a disability.
Our biggest asset by far are our staff, they are a diverse, passionate, friendly, focussed and quirky group of people who are in the job for more than the job, they are here to make a difference!
