Workers compensation
If you experience a work-related injury or illness, workers compensation payments can help if you need to take time off work. It can also help you return to work safely.
What is workers compensation?
Workers compensation is a form of insurance payment to support people who get injured at work or become ill due their work. Some workers compensation schemes also cover injuries that are psychological – affecting your mental health. Workers compensation can cover:
- lost wages
- medical, hospital and rehabilitation costs
- expenses to help you return safely to work
- lump sum payments for permanent injury or illness.
By law, employers need to have workers compensation insurance to cover all their employees. For more on what workers compensation can help with, visit the Safe Work Australia workers compensation page.
Workplace injuries and your responsibilities
As an employee, you have responsibilities in relation to workplace safety. You must help to create a safe workplace. You also must:
- report anything you think might cause a workplace accident or injury
- get medical attention if you are injured
- tell your employer about the details of an injury
- take part in the activities of your injury management plan.
An ‘injury management plan’ is a plan the insurer creates with you, your employer and doctor to set goals for your recovery and return to work after an injury. Learn more about your role in work health and safety.
Reporting an injury or accident
You should report to your employer as soon as possible if you are:
- injured
- involved in or see an accident.
You should take the following steps:
- Record the details of your injury. You can do this yourself or someone can do it for you.
- See a doctor who can assess you and decide what treatment you need. They should give you a medical certificate or work capacity certificate if you need time off work.
- Fill in a claim form for your workers compensation scheme. Some schemes let you claim over the phone.
If you become sick or experience mental health injuries because of work, you can talk to your employer or state or territory workers compensation scheme. Australian Government employees should visit the Comcare website.
Where can I find out more?
If you have any questions about workers compensation, or you need other help, you can ask your employer or contact your local workers compensation scheme. State and territory compensation schemes:
- WorkSafe ACT
- SafeWork NSW
- NT WorkSafe
- WorkSafe Queensland
- ReturnToWorkSA
- WorkSafe Tasmania
- Worksafe Victoria
- WorkCover WA
You can also find more information on the following websites:
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Workers compensation
Workers compensation can support you if you need time off work because you:
- got hurt at work
- got sick because of your work.
It can also help you be safe when you come back to work.
What is workers compensation
There is a type of If you have insurance and something goes wrong, your insurance company pays the cost. that can support you if you get hurt at work.
We call this type of insurance Workers compensation is an insurance that pays workers who get hurt at work.
All An employer hires people to work for them. must have this insurance.
And it should cover everyone who works for them.
This is the law.
Workers compensation can pay for:
- the money you would earn if you could still work
- medical costs – like doctors or hospitals
- support to come back to work
- bigger payments if your injury or sickness will last your whole life.
Some types of workers compensation include mental health.
You can visit the Safe Work Australia website to find out more.
What you must do
You must help to make your A workplace is any place you might work, such as an office, factory or shop. safe.
To do this you can:
- report anything in your workplace that might be unsafe
- get medical support if you are hurt
- tell your employer how you got hurt.
If you get hurt at work you might have an An injury management plan includes goals to help you get better and come back to work.
You make your injury management plan with:
- your employer
- a doctor
- your workers compensation insurance company.
You can find out more about how to stay safe at work on our page about your role in work health and safety.
Reporting an injury or accident
You should tell your employer if you:
- are injured at work
- are in an accident
- see an accident happen.
You should tell your employer as soon as you can.
Your employer should help you report what happened.
You can report it yourself.
Or you can ask someone else to report it for you.
You should see a doctor about your injury.
They might tell you to take time off work.
If they do, they will give you a:
- medical certificate – to say that you can’t work
- or
- work capacity certificate – to say how much you can work.
You should also make a When you make a claim, you tell the insurance company what happened and ask for their support. with your workers compensation insurance company.
Some insurance companies let you make a claim on the phone.
You can also talk to your workers compensation insurance company if you:
- get sick because of your work
- your work affects your mental health.
If you work for the Australian Government you can visit the Comcare website to find out more.
Where you can find out more
If you want to know more about workers compensation, you can ask your employer.
You can also get in touch with the workers compensation scheme in your state or territory:
You can also visit these websites to find out more: