To report abuse or neglect of a person with disability anywhere in Australia, contact the National Disability Abuse and Neglect Hotline (the Hotline) on 1800 880 052 . The Hotline is a free, independent and private service. If you or someone you know is in life threatening or an emergency situation, call 000 for help from police, fire or ambulance services. If you have a speech or hearing…, Making a report, If you or someone you know is being abused or neglected, you can contact the National Disability Abuse and Neglect Hotline. To make a report you can: call 1800 880 052 Monday to Friday, 9am to 7pm AEST, except for national public holidays send an email The Hotline is a free, independent and safe way to report abuse and neglect of people with disability, anywhere in Australia. Anyone can use the…, Help to make a report, If you are deaf or have a hearing or speech impairment you can contact the National Relay Service (NRS) on 1800 555 677 then ask for 1800 880 052 . If you need to speak to someone in a language other than English you can use the free Translating and Interpreting Service (TIS) by calling 13 14 50 . If you need help to report abuse or neglect because of your disability, the Hotline staff can…, What happens when you contact the Hotline?, When you call or email the Hotline you’ll need to give some details, including: your name, address and age some information about the service or place where the abuse or neglect is happening, or has happened the name of the person or people responsible for the abuse or neglect the name, age and address of the person being abused or neglected your permission for the Hotline to share this…, What happens after you make a report?, The Hotline staff will work with you to find the best way to deal with the abuse or neglect you’re reporting. They will give you information and refer your report to the right organisation. The Hotline won’t take sides in the issue and doesn’t advocate for anyone., Abuse or neglect in a government-funded service, If your report is about abuse or neglect in a government-funded service, the Hotline will pass the report on to the government body that funds the service. The funding body will then investigate the report. Government-funded services for people with disability can include: open or supported employment accommodation community services respite care services., All other reports of abuse or neglect, If your report is about abuse or neglect that isn’t in a government funded service, the Hotline will pass the report on to an organisation that can investigate the report. This might include an ombudsman or complaints-handling body., Help to write referrals, The Hotline can help to write referrals to report abuse and neglect to: NDIS Quality and Safeguards Commission – for abuse and neglect relating to NDIS supports or services NSW Ageing and Disability Commissioner South Australian Adult Safeguarding Unit . If you or someone you know is being abused or neglected, you can contact the National Disability Abuse and Neglect Hotline (The Hotline) on…, Complaints about the Hotline, Contact the Department of Social Services (DSS) Complaints – 1800 634 035 if you want to complain about the service you have received from the National Disability Abuse and Neglect Hotline.
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