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The Complaints Resolution and Referral Service

The Complaints Resolution and Referral Service is a free service for people with disability who are users of Australian Government funded: Inclusive Employment Australia; Australian Disability Enterprises (ADE); and/or Disability Advocacy services.

Making a complaint to the CRRS

The CRRS is open Monday to Friday, 9am to 7pm Australian Eastern Standard Time (AEST) and Australian Eastern Daylight Saving Time (AEDST), excluding Australian national public holidays.

To make a complaint:

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Inner West Council charts its disability confidence with JobAccess

Inner West Council is a local government area located in the inner western region of Sydney in the state of New South Wales, Australia.

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Real Stories: Disclosing Disability in the Workplace

This video describes several people's experience disclosing their disability at work.

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Design and advertise your job

You can design and promote jobs in your organisation to encourage people with disability to apply.

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group of people standing in a hallway

Widening the lens: SBS embarks on the journey to disability confidence

The Special Broadcasting Service was born to meet the growing call for ethnic broadcasting in Australia as a result of higher migration after World War II. Forty-four years on, diversity is still at the heart of everything for SBS.

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a person working in a laboratory

Event wrap: Towards inclusive growth: enabling career progression for employees with disability to vitalise organisational success

The benefits of employing people with disability are clear. Read about it in this story.

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Teaching resilience through lived experience

Teaching resilience through lived experience

Howard Clark is a passionate teacher. His long career started at a primary school, from which he transitioned to St Patrick’s College in Ballarat, an all-boys school, where he has been teaching for 26 years.

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Kevin Green standing in a button-up shirt and a bakers cap

How disability employment benefits big workforces

For Compass Group Australia, hiring people with disability is part of their core business. That’s because if they weren’t doing it, there’s every chance they’d be missing the best person for the job.

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A strong future for supported employment

Brite is an Australian Disability Enterprise (ADE) taking a person centred and holistic approach to employment for people with disability. Brite’s CEO, Nick Mac Hale, shares their challenges and hopes for a strong future.

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Lady with a physical disability sitting at her desk smiling

ABC spotlights disability inclusion through NDRC partnership

The Australian Broadcasting Corporation (ABC) is an essential public service for all Australians and plays a crucial role in delivering services that reflect and contribute to Australian society, culture and identity.

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