If you need workplace changes, equipment or services to help you or your employee, you can apply online for the Employment Assistance Fund (EAF). Find out about the process and the information you need to apply., Who can apply, The EAF supports people with disability who are eligible . You can apply for the EAF if you’re: an employer an employee self-employed a job seeker a service provider. A person with disability can also ask a friend, relative or advocate to apply for them as their nominee., The application process, Before you start, Check if you’re eligible to use the EAF . Check what costs the EAF covers . Get together the information you need to fill out the online form. You’ll need a few details about the employer and the equipment, changes or services you need (There is more information about this below.), What is a valid myGov account for registering with JobAccess?, You may have already registered and have a myGov account. For registering with JobAccess, some linkages or lack of thereof, will result in failure. A valid myGov account to register with JobAccess must be any of these: A myGov Linked to your Digital ID A myGov linked to Medicare and/or Centrelink And must use one of the below valid myGov sign in method that meet the minimum required credential…, The applications steps , You apply for the EAF online through JobAccess Secure . You put in an application for the EAF. JobAccess assesses the application. This can take up to, 10 working days, . A JobAccess Adviser will contact you to ask for any documents they need. JobAccess lets you know if the application will go ahead and if you need a workplace assessment. If you do, JobAccess will arrange it for you for free. After you get approval, you buy the items and services. JobAccess pays back the costs. Information about how to claim back the costs is in the EAF guidelines . It’s also in…, Applying as a nominee, If you’re a friend, relative or advocate applying for the EAF on behalf of a person with disability, you need to: have permission in writing from the person tell the person and their employer about the EAF process and terms and conditions tell them about the progress of the application fill out the information on Nominee tab in the online EAF application. You can find the terms and conditions in…, Information you need to apply, Employer details, To fill in the online form you’ll need to know, or have handy: the type of business how long the employee has worked there or the date they will start the name of the business and the business’s ABN the address of the business the employer’s name and contact details. You can search for an ABN on the Australian Business Register website. If you’re looking for a job, you don’t need to fill in this…, Items and costs, If you know what changes, equipment or services you need, list them at the Items/Modifications tab of the online form. Include the cost for each. If you don’t know what an item costs, put $0.00 as the Item Cost. If you’re not sure what equipment or modifications you need, in the online form: under Item Type choose ’Other‘ from the menu under Description, type in ‘to be determined’ and go to the…, Ownership and reimbursement, For each item you’re asking for, you also need to include: who will own it – this is usually the employee with disability, unless the funding is for something you can’t take with you to another job, like a change to a building who is paying for it – this is who JobAccess will reimburse or pay back the money to., Getting quotes, You will need to get quotes after you discuss your application with a JobAccess Adviser. If you don’t know what something costs you can put $0.00 in the online form as the Item Cost. How many quotes you will need depends on the cost of each item or modification. JobAccess will give you more information if your application is approved. , Getting help from JobAccess, A JobAccess Adviser can help you to apply. Call us on 1800 464 800 or fill out our online enquiry form ., Why your application might be declined, There are conditions that you must meet for your EAF application to be approved. For example, your application won’t be approved if: you don’t meet the eligibility rules your application isn’t complete you don’t provide the supporting information there isn’t enough proof that the change or item you’re asking for will help you do your job or improve your work productivity you have already bought…, Telling your employer , You will usually need to let your employer know that you’re applying for the EAF. JobAccess will need to contact them to check the information in your application and to organise a workplace assessment if needed. If you are worried about sharing information about your disability with your employer, please contact a JobAccess Adviser on 1800 464 800 to talk about your situation.
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You need to meet disability, work and Australian residency conditions to get support through the Employment Assistance Fund (EAF). , Who can use the EAF?, The EAF is for people with disability who need workplace changes, equipment or services to support them to do their job or get a job. To be eligible for the EAF, you must: be an Australian resident have a job, or have been offered a job, where the work will go for at least 13 weeks – there may be exceptions for shorter periods or for seasonal work be working at least 8 hours a week if you’re…, EAF for job seekers, You may also be able to apply for the EAF if you’re an eligible job seeker and need support. For example: if you need Auslan interpreting at a job interview assisted technology to help you look for work., What is an Australian resident?, An Australian resident is a person who lives in Australia and is one of the following: an Australian citizen a permanent resident visa holder a protected Special Category visa holder. You may also be eligible for the EAF if you have a Temporary Protection Visa (TPV) or a Safe Haven Enterprise Visa (SHEV)., More information, Read the EAF guidelines for full details. You can also contact a JobAccess Adviser on 1800 464 800 or through our online enquiry form .
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Even simple changes to a workplace can make a big difference to help people with disability to do their job or feel more comfortable. The Employment Assistance Fund (EAF) helps cover the costs to make a range of workplace changes, big and small. This includes buying equipment, making adjustments and accessing services. The EAF can cover: physical changes to a workplace equipment and assistive…
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The Employment Assistance Fund (EAF) is a free government service. It can help cover the costs of making changes to your workplace to support an employee with disability. You can watch this video with Auslan or read the transcript. Topics covered in this video: what the EAF can cover who can use the EAF workplace assessments how to apply.
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Hiring people with disability is good for your business. It helps you: Access new skills and talent Build a stronger team culture Increase staff retention Show your commitment to diversity and fairness. Many employers want to be more inclusive but are unsure where to start. That’s where JobAccess comes in. We provide free expert advice and support to help you recruit and retain people with…, 1. Access a wider pool of talent, One in five Australians has a disability, but only half of working-aged Australians with a disability have a job. This means there is a large pool of skilled and capable candidates who could bring new perspectives to your business. Did you know? Employees with disability are: 90 per cent as productive as other workers 98 per cent have average or superior safety records 86 per cent have average or…, 2. Improve workplace culture and innovation, Inclusive workplaces are more effective and innovative. Research shows workplaces with disability inclusion are: 10 times more likely to be highly effective 9 times more likely to innovate 5 times more likely to give excellent customer service. Hiring people with disability encourages teams to approach problems differently and discover new solutions. We’re here to support you with free advice on…, 3. Increase staff retention and loyalty, Employees who feel supported are more likely to stay. Hiring people with disability and making workplace adjustments can reduce hiring costs and boost retention. The Employment Assistance Fund (EAF) can support with workplace adjustments, including: Assistive technology Auslan interpreting Training and more. Find out more about the EAF . You may also qualify for subsidised wages for the first 26…, 4. Show leadership and social responsibility, Hiring people with disability shows your organisation values diversity and fairness. This can improve your reputation with customers, suppliers, and the wider community. Nearly 60% of people said they would prefer to work for an employer who asks about workplace adjustments during recruitment. JobAccess guides managers on: Inclusive leadership Communication Supporting employees with disability., 5. Meet legal requirements, Employers in Australia must follow the Fair Work Act and the Disability Discrimination Act . Hiring people with disability and providing reasonable adjustments is not just ethical, it is the law. At JobAccess, we can help you understand your obligations. We can also help you create fair, inclusive, and productive policies., Get started with JobAccess, We're here to help. We offer a range of supports to help you hire and support people with disability. The best part? Our services are free. Visit JobAccess or call 1800 464 800 to get started. Creating a more inclusive workforce happens one step at a time.
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The Complaints Resolution and Referral Service is a free service for people with disability who are users of Australian Government funded: Inclusive Employment Australia; Australian Disability Enterprises (ADE); and/or Disability Advocacy services., Making a complaint to the CRRS, The CRRS is open Monday to Friday, 9am to 7pm Australian Eastern Standard Time (AEST) and Australian Eastern Daylight Saving Time (AEDST), excluding Australian national public holidays. To make a complaint: Call 1800 880 052 (toll free) Callers who are deaf or have a hearing or speech impairment can contact the National Relay Service (NRS) by calling 133 677 then asking for 1800 880 052 Callers…, Who can complain to the CRRS?, Complaints can be made by clients of services funded by the Department of Social Services (DSS) under the Disability Services and Inclusion Act (2023). These services include: Inclusive Employment Australia Australian Disability Enterprises (ADEs); and Advocacy Services (funded by DSS). To get assistance from the CRRS to look into a complaint, a person needs to: be an eligible participant, their…, What type of complaints can be made to the CRRS?, These can include issues such as: Not getting the right pay Unsafe or poor employment conditions Not being respected and valued at work Not receiving the training you need to find, keep, or do a new job Not getting a service or support that you should be provided with Not being allowed to make a complaint or ignoring your complaint Abuse and neglect Being unfairly exited from a service. If you…, What will the CRRS do?, Providers of disability services are required to meet the National Standards for Disability Services . The CRRS will help you understand your rights under these standards and improve your experience with a DES, ADE or advocacy service. The CRRS will: listen and document your complaint get your permission to talk to the service and any others that are involved remain impartial – the CRRS will not…, CRRS-directed local resolution, – The CRRS will assist you and your service to resolve the complaint together., Investigation, – The CRRS will contact your service about your complaint and find out what happened. The CRRS may make recommendations to address your complaint., Self-directed local resolution, – Assist the complainant by providing suggestions and confidence to contact the service directly to resolve the complaint., Advocacy-directed local resolution, - where the CRRS gives an advocate or support person information, or finds a support person for the complainant, so that they have the support they need to raise the complaint directly with the service. Individuals who use the service will: Receive impartial and confidential advice Be treated with respect and understanding Be listened to objectively. Services who participate in the Complaints…
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Whether you need to develop your skills to get ready for the workplace or want training for a certain job, there are websites and programs that can help., Job training and career help websites, The Australian Government has websites to help you to develop your career., myskills, The myskills website lets you search for training courses near where you live or work. You can also explore training in certain industries., myfuture, The myfuture website can help you learn more about your career choices. On the website, you can: find out your strengths find out about different jobs and the training you need get hints on looking for work read how other people have found great jobs. You can sign up to the myfuture website for free. Go to the myfuture sign-up page and enter your details., Your career, The Your Career website helps Australians of all ages to better plan and manage their career. No matter your stage in life or your circumstances, Your Career can help you: explore jobs that might interest you match your skills and training to a job or plan a career change get information about pay, vacancies and what industries are hiring people. If you are unsure of what you want to do. Answer a…, Workforce Australia, You can explore education and training options using the Workforce Australia website. The website lists activities to support you into work . You can choose from training, mentoring and work experience. These activities can help you build confidence and gain experience for the job you want., Skills training programs and resources, The Australian Government runs programs to help people develop basic skills and take part in training and education. Below are a few options you may be eligible for., Help with reading, writing and maths, The Skills for Education and Employment (SEE) program could help improve your speaking, reading, writing, basic maths or computer skills. The SEE program lets you study full time or part time. You can also study in person, online or a mix of all these options. For more information about eligibility contact your Inclusive Employment Australia provider or visit the Department of Employment and…, Skills training in remote communities, The Community Development Program (CDP) supports job seekers in remote Australia. If you are eligible, you may be able to get help from your service provider to build your skills, look for work and get a job. For example, through: formal training to get a qualification basic skills training, including reading, writing and maths training to learn how to drive. The Government has committed to…, Fee-free TAFE courses, You may be eligible for a Fee-Free TAFE course with a range of study options. You can study an accredited diploma, certificate or a short course. These courses can prepare you for work in a fast growing industry needing skilled workers. Visit the Your Career website Fee-Free TAFE page to find out more and link to information for your state or territory., Help with digital skills, Basics digital and software skills are useful for many jobs. Microsoft has a collection of free resources that can help you learn the basics or add to what you already know. Go to Microsoft Digital Skills to find out more. You can also get help to improve your digital skills through the SEE program. For more information, get in touch with your Inclusive Employment Australia provider or visit the…, Building your skills in your job, It is a good idea to keep improving your skills as you work. Having better skills can help you: do your work tasks better feel more confident in your job move into different roles in your workplace find another job in the future. Talk to your supervisor about how you could improve at work. They can help you work out what skills you could learn or develop. For example: technical skills you need…
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