Even simple changes to a workplace can make a big difference to help people with disability to do their job or feel more comfortable. The Employment Assistance Fund (EAF) helps cover the costs to make a range of workplace changes, big and small. This includes buying equipment, making adjustments and accessing services. The EAF can cover: physical changes to a workplace equipment and assistive…
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The Employment Assistance Fund (EAF) is a free government service. It can help cover the costs of making changes to your workplace to support an employee with disability. You can watch this video with Auslan or read the transcript. Topics covered in this video: what the EAF can cover who can use the EAF workplace assessments how to apply.
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The Complaints Resolution and Referral Service is a free service for people with disability who are users of Australian Government funded: Inclusive Employment Australia; Australian Disability Enterprises (ADE); and/or Disability Advocacy services., Making a complaint to the CRRS, The CRRS is open Monday to Friday, 9am to 7pm Australian Eastern Standard Time (AEST) and Australian Eastern Daylight Saving Time (AEDST), excluding Australian national public holidays. To make a complaint: Call 1800 880 052 (toll free) Callers who are deaf or have a hearing or speech impairment can contact the National Relay Service (NRS) by calling 133 677 then asking for 1800 880 052 Callers…, Who can complain to the CRRS?, Complaints can be made by clients of services funded by the Department of Social Services (DSS) under the Disability Services and Inclusion Act (2023). These services include: Inclusive Employment Australia Australian Disability Enterprises (ADEs); and Advocacy Services (funded by DSS). To get assistance from the CRRS to look into a complaint, a person needs to: be an eligible participant, their…, What type of complaints can be made to the CRRS?, These can include issues such as: Not getting the right pay Unsafe or poor employment conditions Not being respected and valued at work Not receiving the training you need to find, keep, or do a new job Not getting a service or support that you should be provided with Not being allowed to make a complaint or ignoring your complaint Abuse and neglect Being unfairly exited from a service. If you…, What will the CRRS do?, Providers of disability services are required to meet the National Standards for Disability Services . The CRRS will help you understand your rights under these standards and improve your experience with a DES, ADE or advocacy service. The CRRS will: listen and document your complaint get your permission to talk to the service and any others that are involved remain impartial – the CRRS will not…, CRRS-directed local resolution, – The CRRS will assist you and your service to resolve the complaint together., Investigation, – The CRRS will contact your service about your complaint and find out what happened. The CRRS may make recommendations to address your complaint., Self-directed local resolution, – Assist the complainant by providing suggestions and confidence to contact the service directly to resolve the complaint., Advocacy-directed local resolution, - where the CRRS gives an advocate or support person information, or finds a support person for the complainant, so that they have the support they need to raise the complaint directly with the service. Individuals who use the service will: Receive impartial and confidential advice Be treated with respect and understanding Be listened to objectively. Services who participate in the Complaints…
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Whether you need to develop your skills to get ready for the workplace or want training for a certain job, there are websites and programs that can help., Job training and career help websites, The Australian Government has websites to help you to develop your career., myskills, The myskills website lets you search for training courses near where you live or work. You can also explore training in certain industries., myfuture, The myfuture website can help you learn more about your career choices. On the website, you can: find out your strengths find out about different jobs and the training you need get hints on looking for work read how other people have found great jobs. You can sign up to the myfuture website for free. Go to the myfuture sign-up page and enter your details., Your career, The Your Career website helps Australians of all ages to better plan and manage their career. No matter your stage in life or your circumstances, Your Career can help you: explore jobs that might interest you match your skills and training to a job or plan a career change get information about pay, vacancies and what industries are hiring people. If you are unsure of what you want to do. Answer a…, Workforce Australia, You can explore education and training options using the Workforce Australia website. The website lists activities to support you into work . You can choose from training, mentoring and work experience. These activities can help you build confidence and gain experience for the job you want., Skills training programs and resources, The Australian Government runs programs to help people develop basic skills and take part in training and education. Below are a few options you may be eligible for., Help with reading, writing and maths, The Skills for Education and Employment (SEE) program could help improve your speaking, reading, writing, basic maths or computer skills. The SEE program lets you study full time or part time. You can also study in person, online or a mix of all these options. For more information about eligibility contact your Inclusive Employment Australia provider or visit the Department of Employment and…, Skills training in remote communities, The Community Development Program (CDP) supports job seekers in remote Australia. If you are eligible, you may be able to get help from your service provider to build your skills, look for work and get a job. For example, through: formal training to get a qualification basic skills training, including reading, writing and maths training to learn how to drive. The Government has committed to…, Fee-free TAFE courses, You may be eligible for a Fee-Free TAFE course with a range of study options. You can study an accredited diploma, certificate or a short course. These courses can prepare you for work in a fast growing industry needing skilled workers. Visit the Your Career website Fee-Free TAFE page to find out more and link to information for your state or territory., Help with digital skills, Basics digital and software skills are useful for many jobs. Microsoft has a collection of free resources that can help you learn the basics or add to what you already know. Go to Microsoft Digital Skills to find out more. You can also get help to improve your digital skills through the SEE program. For more information, get in touch with your Inclusive Employment Australia provider or visit the…, Building your skills in your job, It is a good idea to keep improving your skills as you work. Having better skills can help you: do your work tasks better feel more confident in your job move into different roles in your workplace find another job in the future. Talk to your supervisor about how you could improve at work. They can help you work out what skills you could learn or develop. For example: technical skills you need…
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Work experience can be a great first step towards getting a job. Learn more about how it can help you and ways to get experience, including as a volunteer., What is work experience?, Work experience gives you a chance to see and take part in the daily tasks of a workplace. You are not usually paid for it, and it goes for a short time. For example, it might be: full time for 2 or 3 weeks a day or 2 each week over a few months., Benefits of work experience, Work experience can have many benefits for you: It’s a great way to build your skills. It lets you try different jobs to see what you like and what you're good at. It can help you show an employer what you can do. You can show that you are positive and eager to work. It can help an employer look at what changes they can make in the workplace to support you – for example, if you need assistive…, How to get work experience, Your Inclusive Employment Australia provider can give you information about work experience. If you’re not getting income support from Centrelink or don’t have an Inclusive Employment Australia provider, you could: look for work experience through family and friends visit some businesses and give them your resume look on the websites of places you’d like to work and see if they have a work…, Doing volunteer work, Volunteering is a great way to get some work experience. There are many places that need volunteers, such as local community groups. Start by thinking about the kind of activity you’d like to do. For example, would you enjoy working with animals? Or help to raise money for a charity? You can search for volunteer roles online. Websites that list roles across Australia include GoVolunteer and Seek…
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An apprenticeship is a great way to get a qualification while you work. There is support available if you’re an apprentice or trainee with disability., What is an apprenticeship?, Apprenticeships and traineeships are a way to combine paid work and study to get a qualification. They are both types of an Australian Apprenticeship. You can be an apprentice or trainee in a range of industries, both in private business and in government. Anyone of working age can start an Australian Apprenticeship. You might also be able to start an Australian School-based Apprenticeship while…, What is Disability Australian Apprentice Wage Support (DAAWS)?, DAAWS is a payment to support Australian Apprentices who have disability. If you are eligible, the Australian Government pays DAAWS to your employer. The government might also pay DAAWS to your employer if you become disabled while doing your apprenticeship. For more information about DAAWS contact an Inclusive Employment Australia provider or an Australian Apprenticeship Support Network (AASN)…, Help from a tutor, mentor or interpreter, If you are an Australian Apprentice you may be able to get support from a tutor, mentor or interpreter. This is a service for apprentices who need help with their studies due to their disability. The payment for the service is paid to the Registered Training Organisation where you are doing your training. If you think you could use some help, talk to your Registered Training Organisation,…, Getting help, If you'd like to become an apprentice or trainee, contact an AASN provider in your area to get started. If you're already an apprentice, your AASN provider or Inclusive Employment Australia provider can help with more information about the support available. Centrelink can also help you work out if you can get income support while you do an apprenticeship. To get more information you can: visit…
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A good resume can make a difference in helping you get a job. It shows employers your skills, work experience, qualifications and interests., What to include in your resume, Your resume should provide all the key information about your experience and work history that an employer needs to know. A typical resume includes: your name and contact details a short summary about you or your career goals employment history education and training work skills. You might add other sections, such as volunteer work and achievements. What you include can depend on the length of…, Updating your resume, It’s a good idea to review your resume at least every 6 months to make sure it’s still up to date. You should add any new skills you have learned during this time. Often you will need to tailor your resume to the job you're applying for. For example, to highlight certain skills and experience that relate to the job requirements., Dealing with gaps in your work history, It’s not unusual to have a gap in your work history and it’ll only stand out if you don’t explain it. The main thing employers want to see is that you are keen and ready for the job you’re applying for. If you have gaps in your employment, think about other activities you did during these periods you could put in your resume. These might include study, volunteer work, or caring for family members…, February 2018 – November 2018, Study, TAFE NSW, During this period I took an online course to improve my digital skills and add to my qualifications. , March 2022 – January 2023, Office Administration Volunteer, During this time I did volunteer work for a local conservation group. I built my research, planning and teamwork skills and experience. , August 2021 – March 2022, I took time off my career to focus on personal and professional development. During this time I: found support through a mentor created a blog researched and attended industry forums took a Microsoft Office refresher course. , January 2015 – March 2016, I was seriously injured in an accident and took time off for recovery and rehabilitation. I’ve returned to full health and am ready to take on my next challenge., Other documents you might need, Employers will often ask you to send other documents with your resume. For example: a cover letter – visit Writing a job application and cover letter for tips a response to selection criteria – visit Responding to selection criteria for more.
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