genU has been contracted to deliver the National JobAccess Service on behalf of the Department of Social Services (DSS). Service Delivery started on 1 January 2025. genU is a national community services provider with more than 25 years’ experience in disability employment. This change marks a new and exciting chapter for us. While the provider has changed, the support you know, and trust has…, What does this mean?, JobAccess is the Australian Government’s national hub for workplace and disability employment. We offer: Free, expert advice via phone and online Support to promote the employment of people with disability Access to workplace adjustments and funding Employer and industry engagement through the National Disability Recruitment Coordinator (NDRC) genU was selected to deliver JobAccess following a…
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News
For Michael, being a self-employed handyman is more than just a job. It’s a way to stay active, help others, and support his family. Each day is different, from fixing fences and mowing lawns to installing grab rails in homes for people with disability. “I run my own business doing handyman work and garden maintenance. Every day is different. One day I might be outside hedging or mowing lawns,…, Get Started with JobAccess, As of 2025, we’ve helped almost 500,000 Australians and many businesses. Whether you're a jobseeker, employer, or service provider, we can help you. Explore our free resources at: https://www.jobaccess.gov.au/ Call our expert advisers: 1800 464 800 Together, we can create a more inclusive workforce for all.
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Stories
'I have suffered from depression. But this job has got me moving and got me out of that black hole.' Two terrible accidents left Michael with permanent and severe injuries. Walking is difficult for him now. But support through JobAccess gave him a way to get around a chance to get back into work and life. 'I really thought: Well that's never going to happen - there's so much paperwork. But it…
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Carousel
Waterfalls Café owner Rachel Power has seen how creating an accessible and welcoming workplace can make a big difference. ‘It’s something that I think every business should consider doing … the rewards for the people I hire and my business outweigh any extra effort.’ By making a few changes to support its staff, Waterfalls is one café that is keeping staff for longer. But for Rachel, watching how…
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Carousel
Welcome to the Employer Toolkit - your one stop shop for all matters relating to disability employment. Through short video lessons and downloadable resources, you'll be empowered to hire people with disability and understand the necessary steps you need to take.
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Employer Toolkit Landing Page
Whether you’re thinking about hiring a person with disability for the first time or have employees with disability already, there are a few things you need to know to make sure your practices are fair and accessible.
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Employer Toolkit Landing Page
Sarnya’s journey from the corporate world to Paralympics and now as a self-employed business owner has been driven by her passion for helping people. See how JobAccess supported Sarnya with simple adjustments to help her pursue her business and drive to help., From Paralympics to running a business, Sarnya is self-employed, running her own massage and therapy clinic Klemzig Massage and Health , in South Australia. Before pursuing her career as a Remedial Massage and Bowen Therapist, Sarnya worked for a large telecommunications company and competed as a Paralympian. Sarnya is legally blind and represented Australia at the 2000 Sydney Paralympics, competing in Track Cycling and winning two…, Working with JobAccess for workplace adjustments, Sarnya learned about JobAccess through a friend who used the service for advice and support with workplace adjustments. As a self-employed business owner, Sarnya contacted JobAccess directly to discuss her adjustments and apply for funding to purchase the adjustments through the Employment Assistance Fund (EAF) . After submitting a funding application through the JobAccess website, Sarnya was…, Contact JobAccess for advice and support with workplace adjustments, Contact JobAccess on, 1800 464 800, to speak to our Advisers for expert, confidential and tailored advice on workplace adjustments. You can also submit an online enquiry through our website.
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Stories
October 10 is World Mental Health Day (WMHD). This year’s theme is ‘Mental health is a universal human right'. World Mental Health Day is about raising awareness of mental health and driving positive change for everyone's mental health., Mental health and work: interesting statistics, One in five Australians aged 16 – 85 experienced a mental health condition in the last 12 months, , while, 44% of Australians have experienced a mental health condition at some point in their life, ., According to the Australian Institute of Health and Welfare,, anxiety disorders, are the most common type of mental health condition, affecting, one in six Australians, . When we look at the mental health of people with disability,, 32% of adults living with disability experience high or very high levels of psychological distress, compared to 8% for those without disability, ., If you look around your workplace today,, one in five of your colleagues, (or 20% of your workforce) could be experiencing poor mental health. Beyond Blue’s, Heads Up Initiative, found that, having a mentally healthy workplace was the second most important factor in an employee’s decision to accept a new position, , after the monetary remuneration on offer. We know that work is a key source to improve and support our mental health and with, many people spending more than a third of their life at work, ,, it is incredibly important to create and promote a mentally healthy workplace, with a culture that encourages conversations about mental health., Benefits of mentally healthy workplace, Did you know that untreated mental health conditions cost employers $10.9 billion every year, through absenteeism, reduced productivity and increased compensation claims? Providing a mentally healthy, inclusive and diverse workplace reflective of the society we live in, makes a good business sense. A mentally healthy workplace: improves employee productivity improves commercial outcomes helps attract and retain staff, How does JobAccess support mentally healthy workplaces, JobAccess provides various supports to employers, and people living with mental health conditions. Some of them include: Employers can, speak with a JobAccess Adviser, on, 1800 464 800, , to access tailored advice on workplace adjustments, modifications, one on one counselling and awareness training’ specifically to their workplace needs. Employers can visit the, JobAccess Employer Toolkit, which includes free, on-demand and practical resources covering all aspects of disability employment, including mental health. This free toolkit is designed to build employer confidence and equip organisations with the skills to effectively manage common mental health conditions at work. JobAccess can organise, on-the-job training, , funded through the, Employment Assistance Fund (EAF), , for managers and employees with mental health conditions. The EAF can provide up to $1500 per annum to employers for each eligible employee, to conduct mental health awareness training at the workplace. This training is delivered by qualified professionals with specialist expertise, increasing awareness, reducing stigma, improving attitudes, as well as increasing the confidence of employers and…, Funding for professional counselling by a registered psychologist, , where the counselling will assist the person in carrying out their job duties. Most assistance is in response to depression, stress, mood disorders, anxiety and anger management issues., How businesses can encourage a mentally healthy workplace, A healthy workplace benefits all employees including those living with mental health conditions. Here are some helpful tips that can help businesses to create a mentally healthy workplace: Providing an Employee Assistance Program, offering your workforce with access to free counselling. Arranging additional one to one meetings. Ensuring your management team have completed mental health awareness…, Contact JobAccess to discuss your specific needs and requirements. Our team of experts are here to help develop and implement good practice in building mentally healthy workplaces. Visit, www.jobaccess.gov.au, for more information.
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News
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Downloads
You need to meet disability, work and Australian residency conditions to get support through the Employment Assistance Fund (EAF). , Who can use the EAF?, The EAF is for people with disability who need workplace changes, equipment or services to support them to do their job or get a job. To be eligible for the EAF, you must: be an Australian resident have a job, or have been offered a job, where the work will go for at least 13 weeks – there may be exceptions for shorter periods or for seasonal work be working at least 8 hours a week if you’re…, EAF for job seekers, You may also be able to apply for the EAF if you’re an eligible job seeker and need support. For example: if you need Auslan interpreting at a job interview assisted technology to help you look for work., What is an Australian resident?, An Australian resident is a person who lives in Australia and is one of the following: an Australian citizen a permanent resident visa holder a protected Special Category visa holder. You may also be eligible for the EAF if you have a Temporary Protection Visa (TPV) or a Safe Haven Enterprise Visa (SHEV)., More information, Read the EAF guidelines for full details. You can also contact a JobAccess Adviser on 1800 464 800 or through our online enquiry form .
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Articles
