Where are you in your employment journey?
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Landing page
The National Disability Insurance Scheme (NDIS) supports people with disability with a range of supports and services, including help with employment. As a service provider, it’s important to know what the NDIS can offer eligible NDIS participants. This can include: help to set work goals help to build skills to keep a job funding to pay for supports at work information about community programs…
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Articles
To complain about NDIS services, contact the NDIS Quality and Safeguards Commission. For complaints about JobAccess, contact the Department of Social Services (DSS)., Make a complaint about the NDIS, If you have concerns about your NDIS supports and services or want to make a complaint, contact the NDIS Quality and Safeguards Commission. You can contact them: online through the NDIS Commission website by phone on 1800 035 544 ., Make a complaint about JobAccess, To make a complaint about any JobAccess service, contact the DSS. JobAccess services include the: telephone advice line Employment Assistance Fund (EAF) National Disability Recruitment Coordinator (NDRC) Complaints Resolution and Referral Service (CRRS) National Disability Abuse and Neglect Hotline. You can contact the DSS: online through DSS Complaints by phone on 1800 634 035 by email . If you’…, Help to make a complaint, If you are deaf or have a hearing or speech impairment, you can contact the National Relay Service (NRS) on 1800 555 677 then ask for the number you need. If you need to speak to someone in a language other than English, you can use the free Translating and Interpreting Service (TIS) by calling 13 14 50 .
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Articles
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Articles
Like many of us, Fiona Demark leads a full life - she works full-time, raises two teenage children, manages her own life coaching business, and even finds time for thrill-seeking on weekends. But the daily challenges she experiences as a result of her blindness mean that she needs extra support - and with JobAccess, Fiona knows she can get the help she needs to continue to thrive. From an early…, Screen reader incompatible with work system, When Fiona began her current role in 2020, the data management system used to track customer enquiries was not compatible with Fiona’s screen reader, which translates on-screen information into speech or Braille. While these devices have opened up the internet for people who are blind or have low vision, they only work effectively on compatible websites and software packages. In Fiona’s case her…, Support for workplace changes, As she has done in the past and with the full support of her employer, Fiona lodged an online application for funding for work-related assistive technology through the Australian Government’s What is the Employment Assistance Fund (EAF)? Employment Assistance Fund (EAF). “I used to work at a disability employment services provider and was aware of the service for clients,” Fiona says, adding she…, An opportunity to grow, Now fully installed in the office, the equipment allows Fiona, who also uses a long cane as a mobility aid, to be as productive as any other member of her team. She says if she were unable to obtain the customised software for her screen reader, she would not be able to perform her role. “Without JobAccess I would not be able to do my role now and would not have had the opportunities to grow and…, 1800 464 800, to speak to our friendly and resourceful Advisers about workplace adjustments and the Employment Assistance Fund. You can also submit an online enquiry through the JobAccess website.
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Stories
National survey on ‘Understanding workplace attitudes toward people with disability’.
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Downloads
Offering workplace adjustments helps to create inclusive organisations. Employers are growing interested in making workplaces more accessible. Over 180 employers recently joined JobAccess for a webinar. The theme was: ‘, Workplace adjustments: What are they, how to make them, and support you can count on., ’, The importance of reasonable adjustments, Workplace adjustments are changes that help people with disability do their work. That includes feeling comfortable and productive. The changes can be around the job, processes or the working environment. Adjustments are covered in the Disability Discrimination Act 1992 (DDA). If an employer is aware of an employee’s disability, they must provide 'reasonable adjustment'. (Unless it would result…, There are many types of workplace adjustments, The webinar explored a range of workplace adjustments. These include the physical environment, recruitment process, job design and training and development. Some of the common examples include: assistive technology providing interview materials in accessible formats job sharing mentor and buddy systems disability awareness training Employers can learn more with the JobAccess Disability and…, Expert support just a phone call away, During the webinar, attendees responded to a poll. It revealed that people didn’t feel confident offering supports in their workplace. JobAccess is available to help with the process. You can call JobAccess to speak to someone about workplace adjustments. They provide free, confidential advice. They also provide free workplace assessments. The Australian Government’s What is the Employment…, Advice and funding to make it happen, The EAF is for people with disability who are about to start a job or currently working. It could help them buy work-related modifications. These include: Adjustments/ special equipment Alterations to work vehicles IT devices Auslan interpreting Specialist services for employees with specific learning disorders and mental health conditions Disability awareness/ deafness awareness/ mental health…
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Stories
For Neslihan Sari, Paralegal at Public Transport Victoria (PTV), employing people with disability has far reaching benefits. “It’s good for the economy, it helps society, and it benefits individuals and their families,” says Neslihan, who has congenital glaucoma from birth. Before Neslihan first started at PTV, her new colleagues were taken through a training session with Vision Australia Vision…
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Stories
Tom was rapt to score his first job at a cabinet-making business. “I was so happy to have got myself a gig,” Tom* said. “It was everything I had hoped for after finishing school.” But Tom found communicating with teammates, understanding what to do for his job or even how to be alerted in the event of an emergency was a big challenge. You see, Tom is deaf and uses Auslan as his main form of…, Auslan support for the workplace, Following the worksite assessment, JobAccess organised the following support for Tom through the What is the Employment Assistance Fund (EAF) Employment Assistance Fund (EAF) based on the recommendations of the assessor: Installation of strobe lighting within the factory to notify Tom in the event of an emergency rather than just the audible alert installed by the employer A whiteboard on the…
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Stories
Disability, mental health conditions and low literacy shouldn’t be barriers to work. Learn how you can support your employees and create a workplace that is accessible for all. You may also be able to get funding for workplace changes and services.
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Articles
