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What is JobAccess? | Free Disability Employment Support

Image description: person writing notes with laptop, coffee and phone, looking from overhead.

Image description: person writing notes with laptop, coffee and phone, looking from overhead.

What is JobAccess?

JobAccess is the Australian Government’s hub for disability employment support. JobAccess services are delivered by GenU, on behalf of the Department of Social Services. JobAccess provides free, expert advice and services to:

Since 2006, JobAccess has worked to break down disability employment barriers. The JobAccess program is known for its tailored approach to helping people and employers get the most out of disability employment. JobAccess is delivered by experts in disability, mental health, workplace adjustments, and disability inclusion.

JobAccess recently won an international award for the service.

How JobAccess helps people with disability

We offer people with disability:

  • Expert advice on finding and keeping a job
  • Workplace adjustments and modifications through the Employment Assistance Fund (EAF)
  • Financial support for assistive technology, training, and workplace accessibility
  • Resources and guidance on employee rights and workplace support.

The goal is to remove barriers for people with disability at work, helping them get work and progress in their careers.

How JobAccess supports employers

Employing people with disability can boost workplace diversity, innovation, and productivity. JobAccess helps employers by providing:

Workplace Adjustments and the EAF

JobAccess helps both employers and employees access financial support for workplace changes. The EAF funding may cover:

  • Assistive technology (e.g., screen reader software)
  • Physical workplace modifications (e.g., accessible ramps, lighting, sound)
  • Specific disability awareness training for staff
  • Auslan interpreting services.

We manage the entire process, including free workplace assessments if required.

Building Disability-Confident Workplaces

The NDRC helps employers create accessible and equitable hiring practices. Through an employer partnership, you can receive:

  • A dedicated advisor to review and advise on workplace policies
  • Strategies to attract, hire and retain the careers of employees with disability
  • Disability awareness training
  • Recruitment guidance
  • Job vacancy distribution service

Read more about how the NDRC can help you build your disability confidence.

Why Inclusive Employment Matters

One in five Australians has a disability, but only half of those of working age have jobs. JobAccess helps bridge this gap. We equip employers with the tools to hire and support people with disability. Inclusive workplaces enjoy:

  • Higher staff morale and loyalty
  • Improved customer service and brand reputation
  • Access to diverse skills and perspectives.

Hiring people with disability isn’t just right—it makes good business sense.

Get Started with JobAccess

Whether you're a jobseeker, need help at work, are an employer, or service provider, JobAccess can help you.

Together, we can create a more inclusive workforce for all.

JobAccessAustralia DisabilityEmployment InclusiveWorkplaces EmploymentSupport WorkplaceAccessibility HiringPeopleWithDisability DiversityAndInclusion CareerSupport AustralianGovernment WorkplaceAdjustments
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New specialist disability employment program name announced

The Australian Government is making changes to help more people with disability find work.

Inclusive Employment Australia will soon replace Disability Employment Services (DES).

The program will help create a more inclusive future where people with disability, as well as those with injury, or health conditions can get support to find jobs and grow their career.

More information about Inclusive Employment Australia is available on the Department of Social Services website or speak to your provider

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New visual branding to showcase commitment of NDRC Alumni partners to disability inclusion

The Australian Government’s JobAccess service has launched new visual branding for Alumni Partners of the National Disability Recruitment Coordinator (NDRC).

JobAccess Alumni represent a cohort of employers who have completed a 12-month partnership with the NDRC and are leading the way in workplace diversity. The growing alumni currently include more than 150 public and private organisations from diverse industries operating in major city centres and regional areas across Australia.

With 4.4 million people with disability in Australia, improving the participation of people with disability through employment is vital to long-term sustainable and equitable economic growth.

The NDRC is funded by the Australian Government as a program of JobAccess, and it is designed to help employers access the skills and talents of people with disability.

The NDRC partners with larger employers across Australia to improve their disability confidence through free, tailored 12-month partnerships. The NDRC works alongside employers to help identify and remove workplace barriers to improve access to employment for people with disability.

To connect with the NDRC, you can contact JobAccess on 1800 464 800 or submit an online enquiry.

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DES overview

The Australian Government Disability Employment Services program, also known as DES, supports people with disability to find and keep a job by matching them to their employers.

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