Disability inclusion is about more than hiring - it’s about belonging. In this video, Kelly Wheeler - Professional Adviser for the National Disability Recruitment Coordinator (NDRC) explains why inclusive workplaces matter, how adjustments support everyone, and how employers can build safer, stronger teams.

Amanda, a registered nurse, was facing challenges with communication at work due to hearing impairment. With support from JobAccess and the Employment Assistance Fund, she accessed assistive technology to stay connected, confident and part of her team.

What is a workplace adjustment? Not sure what a workplace adjustment means?

Find out about: what’s in the toolkit, key topics for employers, videos and downloads.

Discover how workplace adjustments supported Haley’s return to work with an invisible disability, thanks to JobAccess and the Employer Assistance Fund. Learn how inclusive employment benefits everyone.

Through the Employment Assistance Fund, JobAccess provided workplace equipment that's helped her keep working without increased pain - at no cost to her employer.

Returning to work after spinal injury: Susanna’s story

To complain about NDIS services, contact the NDIS Quality and Safeguards Commission. For complaints about JobAccess, contact the Department of Social Services (DSS). Make a complaint about the NDIS If you have concerns about your NDIS supports and services or want to make a complaint, contact the NDIS Quality and Safeguards Commission. You can contact them:

To make a complaint about an Inclusive Employment Australia, Australian Disability Enterprise, or a disability advocacy service, you can contact the Complaints Resolution and Referral Service (CRRS). How to make a complaint to the CRRS To make a complaint, you can:

The CRRS proactively engages with service providers to help them improve through training and skills transfer. The CRRS helps service providers to: adopt best-practice policy and practice, provide training and support to enable them to resolve complaints internally